Automating the Back-Office for the Michigan Education Association


After payroll deduction as a means to collect dues was eliminated, the Michigan Education Association was faced with a serious challenge. Their current systems proved unreliable and inefficient – so the time was right for a new automated billing platform that integrated with their existing software. But who could effectively invoice 100,000 members on a monthly basis and process millions of transactions per year while improving transaction speed, accuracy and security?

That’s where we came in. Billhighway delivered a cost-effective, fully automated billing system that integrated with back-office software, while providing the MEA with a steady revenue stream. Our system was implemented within 60 days, and reduced payment processing time from 216 hours per month, to less than one hour.

“I am now in a position where I can tell you my balance sheet is up-to-date and accurately reflecting the financial position of our organization.” – Patricia Brand, MEA Finance Director

Due to their new automated solution, data is now real-time and end of month reports can be generated with a few clicks of the mouse. The MEA can now take advantage of these features:

  •   factSame-Day Processing
  •   Multiple Payment Options for Members
  •   Monthly Customized Statements

Want to read more? Click here to download the case study.

Check out how we work with education associations by automating dues and the back-office here.

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