Posts Tagged ‘award’

Billhighway Named as Finalist in the 2013 Stevie Awards for Sales & Customer Service

02/05/2013

Awards Judged by Several Hundred Executives from Around the World

Billhighway is a finalist in the Innovation in Customer Service category

Billhighway is a finalist in the Innovation in Customer Service category

Billhighway is proud to announce its Client Care team received high scores during preliminary judging and has been named a finalist in the 7th Annual Stevie Awards.  Billhighway has already won Gold, Silver or Bronze award recognition in the Innovation in Customer Service category.

Winners will be announced at the awards banquet on February 25th, 2013, at Paris Las Vegas in Nevada.  Billhighway was chosen as a finalist due to its small but powerful Client Care team, a group of dedicated professionals whose approach is based on the premise that no customer interaction is over until the problem is solved.  There are two measureables that Billhighway emphasizes; email and phone call response times.  Customers must speak to a live person within two minutes; the average is 18 seconds.  For emails, customers must receive a response within one business day; the average is four hours.

Client Care team members not only manage incoming phone calls and emails, but proactively support customers with customized training, which they conduct.  They develop agendas and lead online training sessions throughout the year in both onboarding new clients and training existing clients on new product features.  In terms of overall satisfaction, Billhighway proudly retains a 96% client loyalty rate since the company’s inception over 13 years ago.

Notes Kim Ng, Client Care Team Leader, “We’re grateful for this recognition from the Stevie Awards, acknowledging the value our team brings to achieving true customer service.  We pride ourselves on going the extra mile for our customers and incorporating a sense of fun into what we do.  We’ve hand-delivered mobile fundraising devices when in a pinch, intervened with vendors on behalf of our customers, volunteered as a team for local nonprofits and had fun with a photo shoot that gets included in each of our customer satisfaction surveys.”

Billhighway competes alongside LinkedIn, Groupon in Entrepreneur of the Year Award Competition

12/02/2011

CEO Vince Thomas shares his thoughts on attending the Ernst and Young national award competition

On November 8-14, 2011, Billhighway’s CEO Vince Thomas attended the Ernst and Young Entrepreneur of the Year National Award Competition in Palm Springs, California along with over 2,300 of the world’s top CEOs, entrepreneurs and business leaders.

Describe your overall experience. Was it different than what you had expected?

My overall experience at the event was incredible. When I first got there, I didn’t know what to expect. It was amazing just to see the caliber of people and brands in attendance, but to see how they were all mingling together was very cool. There were no boundaries between leaders of companies by industries or size of their businesses. We were all there to learn from each other. The speakers far exceeded my expectations. There were over 100 speakers, but the ones I saw were particularly great included Wayne Gretzky, Troy Aikman, Michael Dell of Dell Computers, and former President George W. Bush. Bush’s speech stood out to me the most with his views on current world events. While the room we were in was pretty small and intimate, his thoughts were compelling.

The amount of information and ideas that were shared over the four days was huge, but the quality of information was even more incredible.

It was interesting to hear Wayne Gretzky compare sports to business. He joked that the biggest difference is that in business you have the “7am meeting” where in sports you work at night, basically implying that there isn’t much of a difference. With sports you have the same components as business – team, goals, communication- and the companies that function efficiently (like sports teams) are the ones who win. I found this relevant since I have always thought, as a business person, we are just like athletes in our profession. The biggest difference for me is that we don’t get a 3 month off season.

What do you think Billhighway shares with the other companies that were nominated?

Generally speaking, the companies in attendance were the businesses that are always innovating and on the cutting edge of creation. They’re constantly moving forward and coming up with new ways to move their products and businesses forward. That being said, it was nice to be in the company of these organizations because I hold Billhighway to the same standards as we move forward. It’s great to be recognized and even in on some level competing with the Groupon, LinkedIn, Red Ventures of the world. These companies are extreme game-changers of their industries, so it’s an honor to be put in the same category.

It was very interesting to talk to leaders in several different industries that all had common goals. When you think about it, most great businesses are interested in the same major areas of scalable growth, customer service as a differentiator and of course being financially viable to make an impact that reaches beyond the board room.

How has winning the Ernst and Young Entrepreneur of the Year regional award and attending the National Entrepreneur of the Year Awards event changed your goals for Billhighway? Has it made you look at things differently?

Attending the national event and winning the regional award confirmed that Billhighway is on the right path to becoming significant in our own way. Many of these companies have changed the way their industries do business and have helped a lot of others along the way. That’s exactly what Billhighway is here to do- radically help nonprofits change how their finances are managed leaving them more money and time to focus on their mission.

When you’re in the company of ridiculously successful people that take risks with their business and live without limits, it makes you take a step back and view your own company’s goal with an even brighter light. I was grateful for the opportunity to learn how our business can someday become a larger enterprise while still maintaining our core values.

Other lessons learned throughout this experience?

Companies with traditional corporate cultures seemed to be the minority, which was refreshing. It was clear that the leaders at this event loved what they do and were truly passionate about their business. I’m excited to go to future Entrepreneur of the Year Award events to continue learning and meeting great people. Next year I’m bringing more people with me!

Any advice for the winners, Jeff Weiner and Reid Hoffman from LinkedIn, as they move on to the world competition in Monaco?

My advice to them would be to treat it like a celebration, rather than a conference. Take the time to enjoy your win. You can always go back to the conference.

To learn more about the Ernst and Young Entrepreneur of the Year National Award Competition, click here.

To watch a video of the competition highlights, click here.

Billhighway accepts “Cool Places to Work” award

11/11/2011

Financial Technology Platform awarded workplace culture honor from Crain’s Detroit Business

TROY, Mich., November 11, 2011 –Billhighway, the leader in helping nonprofit organizations and associations manage their finances online, won Crain’s “Cool Places to Work” award on November 10, 2011 at the Henry Ford Museum in Dearborn, Mich.

“Working at Billhighway for over 4 years, I’m inspired everyday by the team around me. We have worked hard to make Billhighway a special place and hope to continue to breed passion for decades to come,” said Nikki Gohlke, Finance Leader at Billhighway. “Having this acknowledgment from Crain’s is an honor to our company and a true testament to our “cool” employees.”

Crain’s “Cool Places to Work” award of Metro Detroit was determined by several workplace factors including communicating with employees, attracting talent and creating a positive environment to work. Eligible companies were from the surrounding Detroit counties of Wayne, Oakland, Macomb, Washtenaw and Livingston. Winners were also featured in the September 5 issue of Crain’s Detroit Business.

About Billhighway:

Billhighway is the cloud-based platform that helps nonprofits and associations manage their finances by automating all areas of their financial lifecycle. Headquartered in Troy, Mich., Billhighway is the pioneer in bringing payment processing, online banking and accounting together in one transparent system to improve operational efficiency and financial performance. Since forming in 1999, Billhighway has processed over $5 billion in client transactions, maintains over 96% in client loyalty and has been recognized by numerous organizations, most recently from Ernst and Young as our CEO Vince Thomas received “Entrepreneur of the Year”. To learn more about Billhighway, visit www.billhighway.com.

Billhighway’s CEO, Vince Thomas, wins Crain’s “40 under 40″ award

10/07/2011

Vince Thomas, Founder and CEO of Billhighway, won the “40 under 40″ award from Crain’s Detroit given to the community’s highest achievers. The goal of the awards is to honor the best and brightest in Southeast Michigan who have made their marks in business before age 40.

Vince is highly acclaimed for his biggest achievement of helping clients save more than $100 million over the history of Billhighway.

As a small business owner in Metro Detroit, Vince is a large supporter of Michigan, the city of Detroit and surrounding areas.

“We were raised here (and) we grew up here. We are rooting for the state of Michigan to come back. We feel very fortunate that our business is doing well enough to allow us to maybe play a bigger role in helping it versus just rooting for it from the sidelines,” Thomas said.

You can read Vince’s full article here for more details.

This year’s 40 under 40 event will be held Oct. 26 at the Emagine Theatre in Royal Oak. More than 640 alumni have been invited to meet the new winners. For more information, visit Crain’s Detroit website.

Billhighway wins Crain’s Coolest Places to Work Award!

09/19/2011

This year, Billhighway has been named one of Detroit’s “Coolest Places to Work” by Crain’s Detroit Business magazine, in partnership with the American Society of Employers.

This award is very near and dear to our hearts as our team members are what drive our company to succeed.

“Working at Billhighway for over 4 years, I’m inspired everyday by the team around me. We have worked hard to make Billhighway a special place and hope to continue to breed passion for decades to come,” said Nikki Gohlke, Finance Leader at Billhighway.

The award recipients will be honored November 10 at The Henry Ford in Dearborn, Mich.

To learn more about the Billhighway team, click here.

Billhighway CEO Vince Thomas Named Regional Entrepreneur Of The Year® 2011 Award Winner

06/16/2011

Award Recognizes Entrepreneurial Excellence in Business Operations Category

Detroit, June 16 – Billhighway, the pioneer in financial performance optimization, today announced that Vince Thomas, Billhighway’s Founder and CEO, received the Ernst & Young Entrepreneur Of The Year® of Michigan and Northwest Ohio Award for 2011 in the Business Operations category. The award recognizes outstanding entrepreneurs who demonstrate excellence and extraordinary success in such areas as innovation, financial performance and personal commitment to their businesses and communities. Vince was selected by an independent panel of judges and presented the award at a gala event at the MGM Grand on June 9, 2011.

As the Founder and CEO of Billhighway, Vince has led the company in pioneering a revolutionary, online SaaS-based financial platform that integrates cash management and accounting for membership and donor-based, non-profit organizations. The company has a single, integrated platform that provides clients with a real-time, multi-level financial overview, including cash management, profit and loss, balance sheet and budget versus actual. The company’s clients typically see a significant increase in available cash, 5-10% on average. To date, this has resulted in Billhighway customers retaining over $100 million of cash in their organizations.

“I am very honored that Ernst & Young has recognized me and the entire Billhighway team in this way,” said Thomas. “When I started this company, I was a one man show. Now, there are dozens of Billhighway team members, partners and clients, and hundreds of thousands of Billhighway users on the ride with me. This award, and our company’s success, is a testament to all of them.”

The Ernst & Young Entrepreneur Of The Year Awards Program celebrates its 25th anniversary this year. As a Michigan and Northwest Ohio award winner, Thomas is now eligible for consideration for the Ernst & Young Entrepreneur Of The Year 2011 National Award. Award winners in several national categories, as well as the overall Ernst & Young Entrepreneur Of The Year National Award winner, will be announced at the annual awards gala in Palm Springs, California, on November 12, 2011.

About Billhighway

Billhighway is the pioneer in Financial Performance Optimization and the platform enables organizations to spend more time advancing their mission rather than managing finances. This improved operational efficiency and financial performance has delivered results for professional, faith-based, political, youth-focused, athletic and fraternal organizations across North America. Founded in 1999, the company is on track to process $1.2 billion in client transactions in 2011 and has a 100% retention rate in its over eleven years in business. For more information, go to http://www.billhighway.com.

About Ernst & Young Entrepreneur Of The Year®

Ernst & Young Entrepreneur Of The Year® is the world’s most prestigious business award for entrepreneurs. The unique award makes a difference through the way it encourages entrepreneurial activity among those with potential, and recognizes the contribution of people who inspire others with their vision, leadership and achievement. As the first and only truly global award of its kind, Entrepreneur Of The Year celebrates those who are building and leading successful, growing and dynamic businesses, recognizing them through regional, national and global awards programs in more than 140 cities in more than 50 countries.

What do Art Van and Billhighway’s own Vince Thomas have in common?

06/14/2011

Crain’s Detroit Business published an article announcing Art Van Elslander, of Art Van Furniture, as a recipient of the Ernst and Young’s Entrepreneur of the Year’s Lifetime Achievement Award. In the same article, Founder and CEO of Billhighway, Vince Thomas, was announced as one of Ernst and Young’s Entrepreneurs of the Year for Michigan and northwest Ohio.

Congratulations to Art Van Elslander and Vince Thomas! Job well done!

You’re reading an award-winning blog!

06/06/2011

Billhighway was honored with an Hermes Creative Award for outstanding design and content of our corporate blog, http://blog.billhighway.com.

We received an Hermes Gold Honor in recognition of the blog’s layout, viral capability and relevant content published on a consistent schedule, all of which can contribute to a high page ranking within organic search results.

“We started our blog a year ago to engage current and potential clients through an informal communication channel that encouraged collaboration,” said Kellee Montgomery, Marketing and Social Media Lead at Billhighway. “The blog is our opportunity to communicate exciting new product and corporate developments while gaining insight on our clients’ needs. We’ve received tremendous feedback from our blog and we’re excited to explore how it can further strengthen our client relationships.”

Billhighway is the pioneer in Financial Performance Optimization for membership-based organizations, through its web-based system that helps organizations improve financial health, operate more efficiently, and reduce the risk of fraud. The company’s proprietary, all-in-one system comprehensively manages group finances and accounting – offering a powerful combination that enables organizations to spend more time advancing their mission rather than managing finances. This improved operational efficiency and financial performance has delivered results for professional, faith-based, political, youth-focused, athletic and fraternal organizations across North America.  To learn more about Billhighway, visit www.billhighway.com or call 1.866.BILLHWY.

The Hermes Creative Awards Organization is an international competition for creative professionals involved in the concept, writing and design of traditional
materials and programs, and emerging technologies. The awards are administered and judged by the Association of Marketing and Communication Professionals (AMCP), which began in 1995 to honor outstanding achievement and service to the communication profession. As part of its mission, the AMCP fosters and supports the efforts of marketing and communication professionals who contribute their unique talents to public service and charitable organizations.

Billhighway Welcomes Rich Pirrotta as COO

05/16/2011

TROY, Mich., May 16, 2011 – Billhighway, the pioneer in Financial Performance Optimization technology for membership-based organizations, has announced that Rich Pirrotta has joined the company as Chief Operating Officer.

Billhighway transforms organizational financial performance by optimizing the entire financial cycle. By managing cash flow, accounting and payment processes, the web-based system helps organizations improve financial health, operate more efficiently, and reduce the risk of fraud. The company is achieving explosive growth with membership-based organizations across the country.

Pirrotta will be leading client operations, finance and investor relations efforts for Billhighway. This includes focusing on maintaining the company’s 100% client retention rate and establishing channel partner relationships and key components for ongoing rapid growth.

“I’m thrilled to be a part of the Billhighway team as they continue to expand into new markets.  They have built an impressive technology company in Southeast Michigan over the last eleven years,” says Pirrotta.

“Rich brings a strong dynamic to the team,” says Vincent Thomas, CEO of Billhighway. “His experience with high growth organizations is a great asset.  He also brings tremendous dedication to customer commitments, which mirrors our customer-centric core values.”

Prior to joining Billhighway, Pirrotta served as President of Vogel Industries, a Tier 1 manufacturer, and Chief Operating Officer of Energy Components Group.  He previously served as Vice President of a division of British Telecom and spent ten years with Deloitte in their management consulting and M&A Practices.

Billhighway is the leader in Financial Performance Optimization enabling organizations to spend more time advancing their mission rather than managing finances. The company has been recognized as a 2009 Michigan 50 Companies to Watch, a 2010 Metro Detroit’s 101 Best and Brightest Companies to Work For, and the winner of the 2010 Business of Science and Technology Award by Corp! Magazine.  The company has achieved major expansion with professional, faith-based, political, youth-focused, athletic and fraternal organizations across North America.  To learn more about Billhighway, visit www.billhighway.com.

Billhighway Receives “101 Best and Brightest Companies to Work For” Award

09/22/2010

Company Presented with Prestigious Human Resources and Corporate Culture Honor

Sept 22, 2010, Troy, MI- Billhighway, the leading provider of Financial Performance Optimization services for membership-based organizations, was honored today as one of the ‘101 Best and Brightest Companies to Work For’ in the Metropolitan Detroit area.

The ‘101 Best and Brightest’ Awards were established to honor companies that recognize their team members as their greatest asset in several major cities across the nation. Companies on the list are leaders in creating organizational value and business results through their best practices in human resource management. The awards are highly sought after by competing companies in the area and a testament that Billhighway is an ideal place for team members to work.

“At Billhighway, we strive to attract, hire and develop the highest caliber of people in the industry. Hiring team members that know what they are doing, and who love what they do, has been a goal of ours since Billhighway began,” said Vince Thomas, CEO of Billhighway. “Our success as a web-based company in Metro Detroit could not be achieved without our exceptional team members.”

The Michigan Business and Professional Association (MBPA) honored the selected companies at an awards ceremony on September 22, 2010 at the Marriott Dearborn Inn.

Delta Delta Delta Recognizes Billhighway

07/12/2010

DDD Vision Award proudly displayed in the Billhighway office.

Vince Thomas and Angie Chism receive Tri Delta’s Vision Award

Arlington, Texas – July 7, 2010 – At its 54th Biennial Convention in Orlando, Fla., Delta Delta Delta awarded Vince Thomas and Angie Chism of Billhighway with Vision Awards. Winners of the Vision Award are selected by Tri Delta’s Executive Board in recognition and appreciation for significant contributions made to Delta Delta Delta and the interfraternal movement.

Billhighway is the leader in Financial Performance Optimization for membership-based groups, providing the web-based system that helps organizations enjoy improved financial health, operate more efficiently, and reduce the risk of fraud.  The company’s proprietary, all-in-one system comprehensively manages group finances and accounting offering a powerful combination that enables organizations to spend more time advancing their mission rather than managing finances.

“The collective knowledge, talent and dedication from Billhighway – and specifically Vince Thomas and Angie Chism – have translated into an amazing resource for Tri Delta,” says Fraternity President Jackye Brown Clark. “We are excited to continue our partnership into the future to introduce more innovative tools for our members’ ever-changing needs.”

“It has been our pleasure working with Tri Delta over the last 7 years,” says Angie Chism, Client Relations Specialist of Billhighway. “Being presented with the Vision Award to celebrate our partnership is truly an honor. We look forward to many more years to come.”

Tri Delta’s Vision Award recognizes companies, partners and Greek life professionals. With the award, Vince and Angie of Billhighway joined this year’s other Vision Award recipients: Ginny Carroll, principal and CEO of inGINuity, and Kate Gullatta, assistant director of student involvement at Allegheny College. For more about the Vision Award, including past recipients of the award, visit the Tri Delta Web site.

About Tri Delta
Founded in 1888, Tri Delta is a leader among social Greek organizations through its passion for progress and visionary thinking. Through partnerships with nationally recognized organizations like St. Jude Children’s Research Hospital, award-winning publications like The Trident and innovative collegiate and alumnae initiatives, Tri Delta is committed to leveraging our timeless values to revitalize the sorority experience.  For more information, please visit www.tridelta.org or call (817) 633-8001.

Billhighway wins Corp! Magazine Business of Science and Technology Award

04/26/2010

Corp! Magazine acknowledges Billhighway as an innovator in Science and Technology.

TROY, Mich., April 26, 2010 – Corp! magazine, one of Michigan’s premier business magazines, today recognized Billhighway as a winner of the 2010 Business of Science and Technology Award for excellence in technology. Over the past decade, Billhighway has made significant technological advancements in providing leading Financial Performance Optimization solutions to membership-based organizations to help improve their financial health and operational efficiency.

“We are extremely proud to be a part of the technological community in metro Detroit and will continue to make strides to better our product to ultimately help our clients achieve transformational results they have come to expect from us,” says Vincent Thomas, CEO of Billhighway.

Billhighway’s online approach to member-based finances is unique because it offers real time integration of cash management, accounting, reporting tools and membership management into one system. Billhighway is the only system of its kind to offer this type of web-based service.

“This is an important time to recognize the innovations occurring within the state as an indicator of a brighter future,” says Jennifer Kluge, Corp! Magazine publisher.

The Corp! Business of Science and Technology Awards were created in 2010 to recognize companies and educational organizations that are leading the way in the Detroit technology community. The awards are sponsored by Mitechnews.com and presented in cooperation with the Michigan Business and Professional Association, and the Michigan Food and Beverage Association. To read more about this year’s winners, visit http://www.corpmagazine.com.

Billhighway is the leader in Financial Performance Optimization for membership-based groups, providing the web-based system that helps organizations enjoy improved financial health, operate more efficiently, and reduce the risk of fraud. The company’s proprietary, all-in-one system comprehensively manages group finances and accounting – offering a powerful combination that helps enable organizations to spend more time advancing their mission rather than managing finances. This improved operational efficiency and financial performance can be achieved in organizations of nearly any size and type, including professional associations, social clubs, athletic and Greek organizations.

Since forming in 1999, Billhighway has managed over $2.3 billion in transactions.

View a full list of the winners and read more about the Corp! Science and Technology awards here.

Billhighway attends Corp! Award banquet

04/20/2010

On Tuesday, April 20, Billhighway accepted an award to acknowledge our innovation in Science and Technology in the metro Detroit area at the Corp! Magazine sponsored breakfast banquet. One of our own, Vince Thomas, also participated in a panel discussion with Randal Charlton of Techtown and Dr. Marcos Dantus of BioPhotonic Solutions to discuss how technology enables our local business development and how it will continue to impact our lives in the future.

Fifty-seven organizations, ranging from software companies to research and development firms, consultants and academic institutions, were honored for their contributions throughout the state of  Michigan. Congratulations to all of the winners! The full list of winners can be viewed here.

Billhighway Honored as One of the 2009 “Michigan 50 Companies to Watch”

04/08/2009

Troy, Mich., April 8, 2009 – Billhighway has been recognized as one of the 2009 “Michigan 50 Companies to Watch,” an awards program sponsored by the Edward Lowe Foundation and presented by Michigan Celebrates Small Business.

Billhighway will be honored at an awards ceremony during the fifth annual Michigan Celebrates Small Business event, April 30, 2009 in Lansing, Mich.

“In today’s economy, Companies to Watch has become a real game changer,” says Penny Lewandowski, director of entrepreneurship development at the Edward Lowe Foundation, a nonprofit operating foundation based in Michigan. “It changes the conversation from slow-growth, layoffs and closings, to companies that are expanding, hiring, and moving beyond traditional markets.”

“Presenters of the Michigan program recognized this potential since its inaugural year, five years ago,” Lewandowski says. “With a vow to find 50 new companies to celebrate each year, Michigan 50 Companies to Watch is now 250 strong. These are the companies that sustain Michigan through tough times and are transforming how the rest of the nation views the state.”

Billhighway.com founded in 1999 and headquartered in Troy, Mich., provides innovative and convenient money management solutions to member based organizations, associations and social groups throughout North America. The company’s unique financial program is the only online service to sync an organizations cash and accounting in real time. Billhighway offers a number of solutions for use at an organization’s executive level or at a regional or chapter level.

“Receiving the MI 50 award is a great honor for Billhighway. Our entire team was very excited to hear the news. We truly have an excellent team that is both passionate and aggressive, that is what makes what we do possible.” said Pamela Okopny, Director of Marketing and Communications at Billhighway.com.

Companies nominated for the “Michigan 50 Companies to Watch” list must be second-stage companies, defined as having 6 to 99 full-time-equivalent employees and generating $750,000 to $50 million in annual revenue or working capital from investors or grants. In addition, the companies must be privately held and headquartered in Michigan.

Winners were selected by judges from the banking, economic development, entrepreneurship development and venture capital communities. Judges evaluated the nominees’ demonstrated intent and capacity to grow based on one or more of the following:

• Employee or sales growth
• Exceptional entrepreneurial leadership
• Sustainable competitive advantage
• Other notable factors that showcase the company’s success

Billhighway.com serves some 1,450 non-profit organizations across North America with the single goal of making group finances easy. Since forming in 1999, the company has managed more than $1.6 billion in transactions. To fully appreciate the depth of this innovative online accounting and membership management service, visit https://www.billhighway.com or call 1.866.BILLHWY for more information.

Michigan 50 Companies to Watch is presented by Michigan Celebrates Small Business.
National City, now part of PNC, is the lead underwriter for Michigan Celebrates Small Business. Other supporters include Clark Hill PLC, Michigan Economic Development Corporation, Accident Fund Insurance Company of America, Michigan Certified Development Corporation, IBM and Dynamic Edge.

Michigan Celebrates Small Business is presented in association with the Michigan Economic Development Corporation, Michigan Small Business & Technology Development Center, Small Business Association of Michigan, the U.S. Small Business Administration and the Edward Lowe Foundation.

Information about the 2009 Michigan 50 Companies to Watch program can be found at http://Michigan.CompaniesToWatch.org. For information about Michigan Celebrates Small Business, visit http://MichiganCelebrates.biz.


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