Posts Tagged ‘newsRoom’

Webcast Helps Nonprofits Get Ahead of the Game

08/28/2012

Everybody’s looking to get ahead.  A free webcast set for Wednesday, Sept. 5 is designed to do just that – presenting valuable information for nonprofits to improve operational  efficiency and financial performance.

Reserve your spot for the Wednesday, Sept 5 2PM Webcast

If your association or nonprofit has a group or chapter structure, you owe it to yourself to learn more about Billhighway Enterprise.



The free webcast lets you see first-hand how Billhighway Enterprise integrates accounting, payment processing and online banking, offering.

 

  • Better Financial Data Control
  • Streamlined Accounting
  • Speedy Cash Flow
  • Simplified Reporting
  • Increased Visibility

 

Register Now



 

 

Welcome Product Development, Client Relations Team Members!

08/27/2012



We’ve recently welcomed two new team members to the Product Development and Client Relations areas with the addition of Rita Khatri, Quality Assurance Lead, and Kyle Martin, Client Relations Specialist.

As Quality Assurance Lead, Khatri will implement and execute the quality practices within Billhighway’s product development team. Her responsibilities include design, implementation, execution and issue resolution to help assure high quality and on-time deliveries of applications.

Khatri brings more than twenty years of experience in Quality Assurance and software development leadership. Her specific expertise is in project and defect tracking workflow, technical testing of mobile applications and agile development methodology. Khatri holds a Bachelor of Science degree in Computer Science and Engineering with a minor in Physics from Oakland University.

States Mike Boumansour, Billhighway’s Director of Product Development, “Rita brings solid technical leadership, energy and innovation to our software development efforts.  Billhighway’s aim is to deliver value to nonprofits that rely on our cloud financial solutions for management of their operations. Our team is now better positioned to deliver quality technology, continued innovation and new technologies that meet and exceed customer expectations.”

Kyle Martin, Client Relations Specialist, will help serve Billhighway’s portfolio of customers, driving best practices and innovation to create more value for their operations. His responsibilities include increasing customer satisfaction, retention and adoption of key product features.

Martin has deep experience in higher education, community relations, nonprofit management, marketing and development. Martin holds a Bachelor of Business Administration degree in Marketing from Rochester College, and a Masters of Business Administration degree from Eastern Michigan University.

“We’re thrilled to welcome Kyle to the Client Relations team. Our nonprofit clients will benefit from his commitment to strengthening relationships, understanding their needs and business objectives and providing exemplary support of our cloud financial solutions,” notes Meghan Doyon, Billhighway’s Director of Client Relations.

“The New Reality of Money” – Special Pricing Available Now for Must-Attend Money 2020 Conference

07/25/2012

Individuals, nonprofits, government agencies and businesses are seeing a profound change in payments and financial services. News of innovative payments, mobile applications, and financial technology solutions continue to impact consumers and how we interact with every aspect of physical and digital money.

Billhighway is proud to be part of these seismic shifts in financial management technology through our sponsorship and participation in Money 2020 Expo, set for October 22 – 24, 2012 at the Aria Resort & Casino, Las Vegas. It’s an event that will help you understand where these innovations will go next.

Special Offer from Billhighway

Join the Billhighway team and other leaders for Money2020 Expo, the first all-industry exposition and conference around the future of Saving, Spending and Lending.

As a special offer on behalf of Billhighway, save up to $200 by registering on or before this Friday, July 27. Then use our discount code to save an additional 15% – BILLH2020

Event Highlights

Along with a memorable keynote presentation by New York Times best selling author, and Emmy award winner Suze Orman of CNBC, sessions and workshops help attendees see how financial and payment innovations are collectively shaping the new reality of money.

Our team will present a special session on “Invoicing, Billing & Collections” on Day 2 of the event. You’ll see how to use Billhighway financial management solutions to maximize revenue while streamlining manual processes and eliminating standalone systems.

Learn More

Take advantage of this special pricing today. 

Learn more about Money2020 here.

 

Billhighway Connect Offers Game-Changing Financial Management Technology to Nonprofits

07/18/2012


The news keeps getting better and better!

Nonprofits now have a chance to benefit from unprecedented accuracy, timeliness and integration of donor payments, financials, accounting.

We’re thrilled to announce the availability of Billhighway Connect, a flexible payment processing solution that integrates with existing nonprofit donor software and accounting, payroll, banking and database systems.

Connect helps organizations that rely on donations or membership transactions to seamlessly integrate online, phone and mail payments into a robust financial system. Nonprofits enjoy minimum upfront costs and avoid the need to replace existing software.

Highlights include:

  • Payment Processing – processes donations or collects money from members.
  • Compatibility – accepts all major credit/debit cards and e-checks through e-commerce, phone, mail and mobile.
  • Accuracy – uses seamless, automated data integration to keep donor, member, banking, and accounting records up-to-date.
  • Efficiency – provides real-time account and banking information using customized dashboard displays.
  • Upgrades – includes configuration options that make it easy to add features from Billhighway’s best-in-class accounting and online banking system aligned to an organization’s needs.

Notes Vincent Thomas, Billhighway CEO and Founder, “Billhighway Connect makes it pain-free for nonprofits to manage donor information with key financial management data. Nonprofits are no longer burdened with duplicate data entry or inefficient data management, which siphons precious funds from their core missions. Nonprofits can now seamlessly link financial information with their CRM and donor systems.”

“An effective approach to financial management is the life-blood of a healthy nonprofit. For the first time, nonprofits can tap into a cost-effective financial management solution that lets them maintain their existing investments in technology. Organizations strengthen their overall operations by automatically moving key financial data from one point to another to access cash faster, and better track online donations with overall financial activity,” adds Aaron Schmidt, Billhighway Chief Product Officer.

Billhighway Strengthens Team With Network Administrator; Business Analyst

07/16/2012

Things at the Highway keep rolling along, and the road keeps getting smoother for nonprofits!

We’re proud to announce the strategic expansion of our team with Jill Garrity, Business Analyst, and Kurt Plantus, Network Administrator.

Welcome Jill Garrity & Kurt Plantus!

As a Billhighway Business Analyst, Garrity will serve as the liaison between the customer community and the application development team. She will determine how new software applications and corresponding processes can be used to solve business challenges in a creative, scalable, and impactful way. Garrity has vast experience in analyzing metrics and reports to provide insight and recommendations to her team members. She comes to Billhighway from Team Detroit, where she was a Senior Analyst.

As Billhighway’s Network Administrator, Plantus will serve as the primary point of contact for all system needs and advocate for Billhighway users. He will maintain and update all system documentation, backups, and viral and spam defense systems. Plantus has experience in designing and implementing VoIP telephony systems, as well as installing and maintaining Windows/Linux servers, SQL databases, and remote access and network monitoring solutions. He previously worked as the Apprentice Voice Technician at SunTel Services, LLC, in Troy, Mich.

Our Team’s Goal: Your Healthy Financials

Notes Doug Fry, Product Owner, “These technology professionals will help transform the everyday financial operations of each of the nonprofit organizations Billhighway serves. They are an integral part of our efforts to develop innovative products and services designed to fundamentally improve nonprofit payment processing, online banking and accounting, allowing for truly real-time, straight-through financial processing.”

See You at FEA Annual Meeting, With Card in Hand!

07/04/2012

The Billhighway team looks forward to the upcoming Fraternity Executives Association 2012 Annual Meeting. 

Held July 7 – 11 in Indian Wells, California, the event convenes members of the FEA, the professional association of men’s and women’s fraternity executives. The conference puts the focus on skills and techniques that benefit college fraternal organizations.

A Prepaid Card Just for You

Billhighway is excited to introduce the new Prepaid Card Program at the event, designed specifically for member-based organizations.

It’s a great opportunity to get up close and personal with a reloadable card that your organization funds – providing a quick, efficient, secure alternative to writing checks.

Greek organizations get the convenience of a debit card with the security and accountability of a check program – all while increasing flexibility to purchase necessary supplies or pay vendors.

We Heard You!
Billhighway members have been looking for this convenience for some time – and now we’ve cracked it. The Billhighway Prepaid Card is configurable to your standards, integrated with your current accounts, and transparent so you have full visibility into use.

World-class customer service from the BillhighwayCARE team and sleep-easy security from BillhighwaySAFE ensures that your Prepaid Card questions are answered and your funds are secure.

See You at FEA

Attending the FEA event?  Be sure to stop by Booth 514 and see the value you will get from the Prepaid Card Program —making it easy and more convenient for college social fraternal organizations.

Billhighway Hits the Road for Delta Delta Delta Convention 2012

06/29/2012

We’re heading West!

The Billhighway team is saddling up and hitting the road, looking forward to meeting our friends at Tri Delta’s 55th Convention set for July 1-4 in Tucson, Arizona.

With the theme of “Legends of Sisterhood,” Tri Delta’s Convention is a time for the national fraternity organization’s sisters to reconnect and come together to shape Tri Delta’s future.

New Tech for St. Jude

This year, attendees have a special chance to learn about an innovative fundraising initiative using a new generation of mobile fundraising.

A special workshop set for Tuesday, July 3 at 2 p.m. gives an overview of this technology and future applications in collegiate support of St. Jude Children’s Research Hospital.

Presented by our CMO Michelle Lange, the workshop also includes Stacy Gillard, Tri Delta Executive Office Staff, and Betsy Harr, St. Jude Regional Representative.

Attendees will see how chapters can take fundraising to the next level using easy, fast and fun mobile technology.  Learn about and discuss how chapters can increase support for the important efforts of St. Jude Children’s Research Hospital.

View a quick video for an overview of the new fundraising technology.

We are proud to work with our partner Tri Delta as they raise funds for St. Jude in the race to find cures and save more children.

Billhighway Expands Growth Team

06/26/2012

Here we grow again! L to R: Anna Salvaggio; Julie Van Ameyde; Carolyn Nowaske. Center: Tracy-Ann Palmer, Chief Growth Officer

We’re proud to announce the expansion of our Growth Team with three strategic hires. Each team member will help Billhighway elevate its market presence within the nonprofit sector, helping organizations improve financial operations , increase revenue, save time and advance their mission.

Carolyn Nowaske joins the team as Growth Consultant, bringing sales leadership in IT and business-to-business sales, account management and business development.  Nowaske was previously Sales Account Executive at HTC Global Services, Inc., where she managed strategic accounts for IT consulting and business process outsourcing. Nowaske is a graduate of Michigan State University’s Broad School of Business.

Julie Van Ameyde also joins Billhighway as Growth Consultant. Van Ameyde brings more than 20 years of successful technology sales and marketing experience to nonprofit, technology start-up and Fortune 500 sectors. She most recently served as Business Development Consultant at SpaTech Marketing, LLC. With a significant professional background in business-to-business technology sales, Van Ameyde holds a Bachelor’s Degree in Management and Economics from Oakland University and has completed graduate coursework at Walsh College.

Anna Salvaggio serves as Billhighway Growth Intern.  Salvaggio is entering her junior year at Western Michigan University, Haworth College of Business. A member of the Detroit Tigers DTE Energy Squad, Salvaggio serves as Vice President of Programming for the Alpha Xi Delta sorority at Western Michigan University.

Notes Tracy-Ann Palmer, Chief Growth Officer of Billhighway, “We’re thrilled to expand the Billhighway Growth Team with these talented and high-performing sales professionals.  With new, innovative technology offerings developed for a wide sector of national nonprofits, these sales leaders embrace Billhighway’s commitment to help member- and donor-based organizations improve financial management and conserve their operating funds for their core missions.”

Welcome, team!

Does Your Nonprofit Have Questions? On Demand Webcast Offers the Answers

06/11/2012

As a nonprofit, have you ever asked “When it comes to payment processing and finances, are we only as good as the volunteer in charge?”

Or how about, “What’s the best technology solution for managing finances and payments that can meet our specific needs?”

Maybe you’ve even wondered “How can we get our volunteers to keep from purchasing items with money we don’t have?”

Now, nonprofits can question no more.

For the answers to these and other compelling questions, access the archived Best Practices Webcast series entitled “Solutions to Help Nonprofits Work Smarter.”  

Solving Your Pain Points

Targeted to non-profits including donor and member-based associations and groups, the webcast will show attendees how to overcome critical “pain points” nonprofits often experience when it comes to financial management. Highlights of the webcast include:

  • A new breed of intuitive, easy-to-use financial management software that offers multiple access levels and controls for different members of your organization including administrators, officers and members.
  • Highly configurable features for multiple users.
  • Strategies for nonprofit organizations to greatly reduce investments in IT support, infrastructure and software updates by moving data to the cloud.
  • Techniques to make it nearly impossible to bounce a check or spend money you don’t have.

Access the archived on demand webinar. 

On Demand Webcast Helps Nonprofits Work Smarter

06/06/2012

Looking to spend more time on your mission, not on your financials?

Nonprofits can discover how to meet some of their biggest challenges including handling complex administrative duties, financial management, payment processing, cash management and more.

Listen to an archived webcast entitled  “Solutions to Help Nonprofits Work Smarter” for valuable best practices.

The timely webcast, available on demand at your convenience, gives a first-hand look at how to streamline payment processing, accounting, online banking, financial management and much more.

Highlights include:

  • Examples of how nonprofits have redirected over $125 million toward mission-related programs by streamlining financial management and eliminating wasted resources.
  • Strategies to increase member satisfaction with a flexible, easy payment process. Billhighway solutions give users more payment options – credit card, debit card, e-check, Facebook payment, mail, phone or automatic bill pay.
  • An overview of a customizable dashboard which displays a real-time snapshot of current financial status, bank accounts, cash flow, budget projections, collections and more.

Don’t miss this critical information, now available as an on demand webcast. 

Clouds Grow Greener Options for Nonprofit Associations

06/04/2012

What’s in a cloud? A few years ago you might have answered rain, snow or sleet.  But today, clouds hold data, software, applications, and files of all shapes and sizes. Of course we’re talking about two kinds of clouds here but while the former makes your garden grow, the latter can help grow and green your association’s bottom line.

As a tech savvy association professional you’ve probably used cloud-based products before. Maybe you use a file-sharing site or a wiki to collaborate with team members, both great ways to improve workflow and efficiencies. If you’ve ventured into the cloud already, you’re at the leading edge of a growing trend.

A recent forecast in Cisco Global Cloud Index: Forecast and Methodology, 2010-2015 estimates:

  • Annual global cloud IP traffic will reach 1.6 zettabytes by the end of 2015.
  • Global cloud IP traffic will increase twelvefold between 2010 and 2015.


Sowing the Right Seeds:  To truly harness the power of the cloud, consider investigating software as a service (SaaS) and platform as a service (PaaS) systems when making your next business software purchase.  These powerful computing environments have the ability to reduce costs and streamline processes, allowing you to focus on what you do best, providing great programs for your members. SaaS and PaaS systems provide the same functionality as the software that you purchase and download onto your computer. Cloud-based systems can manage your member database, help you run events, or streamline your accounting processes.

The on-premise software you buy in a box or download with a license frequently comes with functions and features that are irrelevant to your organization.  You pay a hefty price for that license and often have to ante up again for upgrades or to purchase a second or third license for other computers.

With cloud-based software, you buy only the elements you need.  In addition, many PaaS providers offer configurable products that allow you to tailor the software to the changing needs of your association. Plus, customer feedback helps the software provider make product improvements, and those function and feature upgrades happen seamlessly.

Pricing is more flexible for cloud-based software as well.  Some SaaS providers have a fee for monthly service. Others base fees on the number of members in your database or the volume of data storage you need. Again, flexibility is the operative word here.

Capital investment in software becomes a thing of the past with SaaS and PaaS products.  Start-up costs are extremely low, and the subscription-based fee structure shifts costs to operating expenses.

Seeing Green Immediately

It costs money and staff time to purchase, install, update and maintain on-premise software. Cloud-based SaaS and PaaS systems reside in remote servers that house data from many organizations all using the same software or platform. Like distinct businesses all sharing the same office building, sturdy walls and locked doors separate each organization’s data but the responsibility (and cost) for maintaining the building — providing security, electricity and running water, and making upgrades when necessary — are transferred from your IT budget to the software vendor.

Reaping the Benefits

With cloud-based systems, your association reaps the rewards of world-class infrastructure, a secure data center with supplemental power sources, and automatic backups so your files are always there.

Saas and PaaS systems can begin working for you quickly. Cloud-based products typically have a shorter implementation time than traditional software, which means you’ll be benefiting from cost savings and productivity efficiencies sooner.

Your files are accessible from anywhere you are. As long as you have an Internet connection, a mobile device or computer, and the login authorization, you can view, review and share your data whether you’re on a business trip or snowed in at home.

The Other Kind of Green

Cloud computing is also a sustainably greener choice for many associations. SaaS and PaaS eliminate the need for energy hungry servers to be housed on site. The computers used to run cloud-based software can be smaller as they no longer need to store large files or run complex programs.  Not only do smaller computers cost less, they are more efficient and use fewer resources.

Depending on the cloud software you choose, the application can eliminate the need for reports that must be laboriously printed, collated and bound.  Instead, users can share reports electronically. No more paper and ink required.

Silver Lining

Perhaps you gulped a bit, thinking of your data sharing space in a multi-tenant cloud. Security should definitely be a consideration as you evaluate cloud-based SaaS and PaaS systems. Every industry has standards and guidelines that should be closely followed by the software provider.

As a financial technology company, securing our customers’ data is our top priority.  After all, our reputation and our business depend on it.

In the accounting industry, SSAE 16 Type II Certification is the gold standard for security measures and controls.

We also adhere strictly to PCI Data Security Standards. The payment card industry’s Security Standards Council developed these standards for merchants, vendors and security consulting companies to mitigate data breaches and prevent payment cardholder data fraud.

In a Nutshell

The next time you’re considering making a change to the software programs that help you run your association, broaden your search to include cloud based SaaS and PaaS systems. You may find a cloud-based software solution that not only meets your business needs but also:

  • Saves on IT costs,
  • Gives you more flexibility at a lower price,
  • Updates and upgrades seamlessly,
  • Reduces energy consumption as well as paper and ink,
  • Allows you access to your data anytime, anywhere.

Best of all, it will give you more time and resources to focus on your members.

You just might become your association’s hero of the month.

Best Practices Webcast Shares 10 Ways Nonprofits Can Work Smarter. Join Us June 5 12pm ET

05/24/2012

As a nonprofit, can you work smarter with existing resources?

We have ten top ways to let you answer with a resounding yes!

A best practices webcast, the second in a series, helps you meet some of the biggest challenges nonprofits face including managing complex administrative duties, financial management, payment processing, cash management and more.

Registration is open for this informative webcast which takes place Tuesday, June 5th, 2012
12-1 pm ET

The presenters address some of the most overwhelming administrative challenges faced by nonprofit organizations in managing their finances.

You’ll learn how an intuitive, easy to use cloud solution integrates payment processing, accounting, online banking, financial management and much more.

Highlights of the June 5 Webcast include:

  • Examples of how nonprofits have redirected over $125 million toward mission-related programs by streamlining financial management and eliminating wasted resources.
  • Strategies to increase member satisfaction with a flexible, easy payment process. Billhighway solutions give users more payment options – credit card, debit card, e-check, Facebook payment, mail, phone or automatic bill pay.
  • An overview of a customizable dashboard which displays a real-time snapshot of current financial status, bank accounts, cash flow, budget projections, collections and more.

Join us for a bit of education and fun.  Take a quiz after the webcast and if you score 100%, choose a prize, on us!  Details will be provided during the webcast.

Reserve your spot now for this best practices webcast taking place June 5 at 12:00PM  – 1:00PM ET. 

Billhighway Expands Marketing Team

05/23/2012

Billhighway is pleased to announce the strategic expansion of the marketing team with the addition of Charlotte Stowe, Marketing Lead, Higher Education and Digital.

As Billhighway’s Marketing Lead, Stowe will help strengthen Billhighway’s brand equity and business growth in nonprofit higher education markets. Stowe will also coordinate digital marketing programs and market research for the company.  Stowe is a recent graduate of the Eli Broad College of Business, Michigan State University.  A native of Traverse City, Stowe completed an extensive market and trends research internship program at Sphere Trending (Waterford, Mich.) – a national leader in making sense of unexpected market trend shifts.

“It’s a pleasure to welcome Charlotte as a new team member to Billhighway, where she will be the go-to expert for understanding, communicating and marketing to higher education clients,”  notes Michelle Lange, Chief Marketing Officer of Billhighway. “Charlotte’s background in market research is a good fit for Billhighway where we are in the business of making fundamental shifts in how nonprofits improve their financial management.”

 

About Billhighway

Billhighway is the foremost provider of cloud-based financial management solutions tailor-made for nonprofit, donor and member-based organizations. Billhighway’s suite of nonprofit financial management solutions lets organizations dramatically improve accounting, payment processing and online banking. The cloud financial management solution easily configures and scales to address donor, membership and financial processing needs. Nonprofit organizations use Billhighway’s financial management system to reduce expenses, increase cash flow and mitigate risk. More than 3,500 nonprofits trust Billhighway to seamlessly manage $5 billion in transactions. Billhighway is recognized for award-winning customer service and industry-leading data security. www.billhighway.com

24/7 Support Knowledge Base: How Sweet It Is!

05/17/2012

We heard this recently and couldn’t agree more: “If Billhighway was a candy, it would be a mix between a Lifesaver and a Payday.”

This tasty analogy is especially fitting when it comes to Billhighway customer support.

For nonprofits – or any organization, for that matter – the challenge with business software is making the solution work for all users to address their specific needs.

Nonprofits turn to Billhighway because it easily configures to meet unique requirements.  Organizations benefit from the highest level of customer care through multi-tiered support, online help, learning centers and a US-based expert Client Care team available via phone, online chat or email.

Billhighway Client Care Experts are well-versed in nonprofit financial management. Nonprofits enjoy a 95 percent service level and superior support response times.

One-Stop Support

24/7 Knowledge Base is now an important means for nonprofits to access one-stop support anywhere, anytime.

The Knowledge Base is available within the Billhighway service via the “Help” link in the top right corner and offers:

  • Timely articles about new features, functions.
  • A searchable answer library to locate specific answers to common questions.
  • A browse function to view the contents of support topics.
  • The ability to submit, view support tickets.

To ensure the Knowledge Base meets expectations for support, Client Care experts continually assess and upgrade content and functionality.

Sweet Success

Nonprofits are wise to make an investment in improving the financial management process.

Now these organizations can achieve a return on that investment from ongoing customer support, access to subject matter expertise, and one-stop support via the Knowledge Base. Visit today!

Informative Webcast Helps Nonprofits Improve Financial Health, Increase Efficiency

05/09/2012

As a nonprofit, are you looking to improve financial health, increase operational efficiency and reduce the risk of fraud?

Then an informative best practices webcast set for Tuesday May 22, from 2-3 p.m. ET is a can’t-miss event.

The webcast showcases how nonprofits and associations benefit from cloud-based financial management that combines payment processing, accounting and online banking solutions in one application.

See how to work smarter during the customized webcast, the first in a three-part series, on Tuesday, May 22, from 2-3 p.m. ET. 

The webcast series focuses specifically on the ten ways Billhighway helps nonprofits spend more time on their mission, not on financials.

See how to address the challenges many nonprofits experience, including:

  • We want to work smarter with existing resources.”  Working with Billhighway, nonprofits normally shorten transaction-related processing time by 54 percent, freeing up precious staff time and other resources.
  • We have to get better control of our entire financial situation.” Our special sauce is the unique way we standardize and automate complete accounting, payment processing and online banking so clients can trust the entire financial management process.
  • “We want to reduce the time it takes to collect our funds and improve our accounts receivable.” Nonprofits typically shorten their member/donor payment processing times by 30 percent and achieve accounts receivable above 90 percent.

Register today for this informative best practices webcast.


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