Computer System Innovations (CSI), the leading provider of technology services to the fraternal market, and Billhighway, the leader in Financial Performance Optimization for membership-based groups, have worked together to integrate the iMIS membership system, used by the most successful fraternity and sorority headquarters, with Billhighway’s award-winning membership finance and accounting system. The integration is in place for four mutual clients, with additional clients – fraternal and associations alike – currently in process.
Streamlined Member Experience
Although both systems are designed to operate independently from each other, the integration of iMIS and Billhighway provides for a better member experience. Members now update their contact information in their national organization’s member website, and that information automatically updates their billing information in Billhighway. In addition, the integration adds new members automatically, updates existing member statuses related to graduation or other changes in standing, and sets user permissions based on officer roles.
Managing the user experience in one member portal is a benefit to members, chapters, and the national headquarters. Members have a single place to make updates such as address or contact information changes. At the same time, the chapters and national headquarters capture the most up to date information about their members, allowing them to drive members to their websites and encouraging them to provide more information in their profiles. This facilitates a better, more personalized member experience, in addition to establishing the vital link between membership data and the financial and accounting operations of the organization. This streamlined approach also offers significant operational efficiency gains through the entire organization.
Four National Sororities Already on Board
Zeta Tau Alpha, Chi Omega, Alpha Chi Omega, and Delta Delta Delta already have the iMIS-to-Billhighway integration running. The implementation process is simple and can be installed, configured, and running in just a few weeks.
Elizabeth Wojcik, Director of Information Systems at Chi Omega, reports “The CSI and Billhighway teams worked together to get the integration up quickly, with minimal time required from our staff. I was very pleased at how seamless the process was and I can already see the benefits gained by the integration to our database.”
About Computer System Innovations and iMIS
CSI is the most experienced Authorized iMIS Solution Provider, founded in 1992, and has provided services to the fraternal marketplace since 1999. CSI sells and supports the iMIS membership relationship management system from Advanced Solutions International and Ektron CMS 400.net content management solution from Ektron. CSI’s clients include Alpha Chi Omega, Beta Theta Pi, Chi Omega, Delta Delta Delta, Delta Sigma Theta, Delta Zeta, Kappa Kappa Gamma, Pi Beta Phi, Pi Kappa Phi, Sigma Chi, Sigma Kappa, Zeta Tau Alpha and over 50 other membership based organizations.
iMIS is the leading system for membership-based organizations, with nearly 3,000 organizations and over 20,000 staff users worldwide.
Billhighway is the leader in Financial Performance Optimization for membership-based groups, providing the web-based system that helps organizations enjoy improved financial health, operate more efficiently, and reduce the risk of fraud. The company’s proprietary, all-in-one system comprehensively manages group finances and accounting – offering a powerful combination that helps enable organizations to spend more time advancing their mission rather than managing finances. This improved operational efficiency and financial performance can be achieved in organizations of nearly any size and type, including professional associations, community-based organizations, athletic leagues, and Greek organizations.
Since forming in 1999, Billhighway has processed over $2.4 billion in transactions for thousands of membership-based organizations.